Legal
This policy explains how thyssenkruppbuilding.com handles personal data submitted through inquiry forms and related contact channels for building materials and elevator engineering support.
When you submit an inquiry we may collect your name, work email, phone number, company, country, inquiry type, and project message. Technical logs may also record IP address and browser type for security.
We use submitted information to respond to specification requests, route mill certificate packages, coordinate elevator modernization scopes, and improve documentation clarity. We do not sell personal data.
Inquiry records are retained only as long as needed for commercial follow-up and legal compliance, then deleted or anonymized according to internal retention schedules.
You may request access, correction, or deletion of personal data associated with your inquiries by emailing [email protected].
We may update this policy to reflect process or legal changes. The revised version will be posted on this page with an updated effective context.